How to Deal with Difficult People

Never again fall victim to those who love to make life miserable for the rest of us ...

• You'll learn why they act the way they do.
• You'll find out exactly what to say and do in specific situations.
• You'll become less of a target for their barbs and antics
• You'll see how to bring out the best in even the worst offenders.

Attend this seminar and gain the communication skills you need to "de-stress" all of your difficult relationships, on the job and off.

This is a day of intensive training with immediate payback ...
Learn to take the offensive against know-it-alls, dictators, snipers, gripers, "yes" people, "no" people, and all of the other contrary characters you confront every day.

SAVE 20%
Special Offer Code #662999*
Hurry — offer expires June 12, 2009!
Enroll online today, or call us at 1-800-780-8469!

Do you recognize these people?

The Know-It-Alls — They're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive.

The Passives — These people never offer ideas or let you know where they stand.

The Dictators — They bully and intimidate. They're constantly demanding and brutally critical.

The "Yes" People — They agree to any commitment, yet rarely deliver. You can't trust them to follow through.

The "No" People — They are quick to point out why something won't work. What's worse, they're inflexible.

The Gripers — Is anything ever right with them? They prefer complaining to finding solutions.

Of course you recognize them. They're the people you work with, sell to, depend on, live with. Learn to deal with them quickly and confidently at Dealing with Difficult People.

How this seminar will help you deal with problem people

1. You'll understand the difficult people in your life.
   Learn how they think, what they fear, why they do what they do. Understanding difficult people makes dealing with them less frustrating.
2. You'll understand specifically what to do and say.
   At this seminar, you'll concentrate on here's-how-you-do-it techniques. You'll leave knowing how to use these techniques in specific situations, with all types of difficult people.
3. You'll be less of a target for difficult people.
   Look at the difficult people in your life. Chances are, at least one person manages to get along with them. You can, too. Learn how to derail the problem people and teach them to treat you with respect.
4. You'll bring out the best in people.
   Let's face it — nobody's difficult all of the time (and everybody's difficult some of the time). Your new skills will help you reinforce the most positive behavior in everyone — at work and at home.

SAVE 20%
Special Offer Code #662999*
Hurry — offer expires June 12, 2009!
Enroll online today, or call us at 1-800-780-8469!

Enhance Your Training Experience
Attend this seminar with a friend or colleague! Forward this e-mail to your colleagues; together you can support one another and apply your new skills and techniques to meet your goals.

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100% Satisfaction Guaranteed!
We're confident that this seminar — Dealing with Difficult People — will provide you with the tips and techniques you need to successfully deal with difficult people. If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your seminar attendance stating the reason you were not satisfied, and we'll arrange for you to attend another one of our seminars or receive a full refund — hassle-free. All of our A/V products are also 100% Satisfaction Guaranteed.

Now Only $79
per person
(regularly $99 per person)

Register Today!

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