Dear David Halsey,
Yanjia Yao has opened a dispute over the payment made to you on May 8, 2009
indicating that they never received the item.
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Transaction Details
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Buyer's Name: Yanjia Yao
Buyer's Email: blindfishe@hotmail.com
Transaction Amount: -$29.99 USD
Case Number: PP-704-936-299
Your Transaction ID:2T49751145876003V
Buyer's Transaction ID:5UM01687DX237284E
Disputed Amount: -$29.99 USD- The disputed amount has been temporarily
deducted from your account until the dispute is resolved.
By opening this dispute, Yanjia Yao is asking for your help to resolve this
issue. This is your best opportunity to resolve this problem before the
buyer escalates it to a PayPal claim or files a chargeback with their card
issuer.
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What To Do Next
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Most of the time, disputes can be resolved quickly and amicably by
communicating with the buyer in the Resolution Center. There, you'll be
able to review the dispute details, post messages back and forth with the
buyer, or ask PayPal to decide the case by escalating this dispute to a
claim.
To learn more about PayPal's dispute resolution process, log in to your
account and click the Tutorials link on the Resolution Center tab.
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Time frame
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Yanjia Yao can escalate this dispute to a PayPal claim at any time until
Jun 2, 2009. On that date, this dispute will automatically close.
We encourage you to respond to the buyer as soon as possible. A buyer who
feels that you are working with them to resolve a problem is less likely to
escalate a dispute to a claim.
Thank you,
PayPal
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
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