I'm going to switch to a dedicated server. I left Maggie a
voice message this morning. Could you have someone contact me about the
switch
Thanks
David Halsey
Team Leader
(951) 966-4534
(800) 728-7118
From: Technical Support [mailto:hostingsupport@hosting.com]
Sent: Monday, January 29, 2007 10:51 AM
To: david@coronariversidehomes.com
Subject: 570911 - New Windows VPS [Incident: 070126-000189]
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| Subject | ||||||||||||||
| 570911 - New Windows VPS | ||||||||||||||
| Discussion Thread | ||||||||||||||
| Response (Dan P) | 01/29/2007 01:50 PM | |||||||||||||
| Domain: coronariversidehomes.com Plan Type: VPS Server Client ID: 570911 Account Password: mynova Welcome to Hosting.com! We are pleased that you chose us for your web hosting needs, and we look forward to working with you. Below you will find instructions that explain the services we offer and the links needed to access these services. *** Remote Desktop Access *** Terminal Server IP: 199.231.148.173 Username: administrator Password: mynova Log on to: (this computer) You can download the Remote Desktop tool here: http://www.microsoft.com/windowsxp/pro/downloads/rdclientdl.asp *** DNS Information for your Domain *** Our DNS (Domain Name Server) information is provided below: Primary Nameserver: auth01.ns.hosting.com Primary Nameserver IP: 199.231.136.10 Secondary Nameserver: auth02.ns.hosting.com Secondary Nameserver IP: 216.248.199.10 *** Immediate Access *** You may access your website immediately at http://coronariversidehomescom.instaccount.net Please note that http://coronariversidehomescom.instaccount.net is a means we provide you to access your assigned server space during the time needed for DNS propagation. Once your domain name has propagated and is functional, it will resolve to the very same space. Be sure to use ( http://coronariversidehomes.com) as soon as your domain registration or transfer is complete. http://coronariversidehomescom.instaccount.net will no longer be available for your use after 30 days have passed from the time of your signup. *** Uploading your website via FTP *** You can immediately begin uploading your site via the File Transfer Protocol (FTP). Host Name: 199.231.148.173 (or you can use coronariversidehomes.com after DNS is switched over) Username = 223024 Password = mynova Please place all of the files you wish to be accessible from the Internet in the /html directory. *** Manage Your Account Online *** You may manage your account online using our https://portal.hosting.com/. Username: 570911 Password: mynova Here you may access your billing records, make a payment, signup a new accounts, request additional options, as well as access our expansive support system. *** Technical Support *** If you need to contact technical support, please login the support center at https://portal.hosting.com/ where you will find access to our extensive online knowledge base and searchable FAQs as well as access to Email-based support. You may also create a support incident by emailing HostingSupport@hosting.com. This email address interacts with our traditional online ticketing system. Our average response time to these tickets is less than 2 hours. To efficiently process your inquiry it is important that you provide us with the following information in your email: Domain name (web address) for the web site or email account for which you need assistance Your account password Your Name Your Client ID number Although we are accepting client inquires via email, we highly encourage all clients to use our online ticketing system and dynamic knowledge base as the preferred method to receive high-quality, effective, and efficient support. You can access the online system by pointing your browser to https://portal.hosting.com/ logging into the online support center, and clicking on the Support button Thank you for signing up with Hosting.com. We look forward to a long and mutually beneficial partnership. | ||||||||||||||
| Response (M McGovern) | 01/26/2007 05:44 PM | |||||||||||||
| Hello David, Thank you for your order! I have processed the billing for this new Windows VPS and I am now sending this request to our support staff to provision the space on the server. Once this is completed, you will receive a Welcome letter. If you have any questions, or need anything else, please do not hesitate to contact me. Thank you, Maggie M. | ||||||||||||||
| Question Reference #070126-000189 | ||||||||||||||
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You were assisted by:
Dan P
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